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Discover your Hermès Collection

Frequently Asked Questions

How do I place an order?

Orders begin with a private WhatsApp inquiry. Our team will confirm product details and guide you through the next steps.

How do I enquire about a piece?

Please contact our private concierge to discuss your selected piece, specifications, and estimated preparation and delivery timelines.

How long does production take?

For made-to-order pieces, estimated production is 15–20 days. Please confirm whether this means calendar or business days before payment.

How long does delivery take?

Estimated transit is 10–12 days after dispatch, depending on the destination. This is additional to any production time. Please confirm the day-count basis, shipping charges, and destination-specific timing before payment.

What payment methods do you accept?

We accept bank transfer, Western Union, cryptocurrency, and trusted digital payment solutions.

Independent Atelier for Private Clients Worldwide

One Artisan.
One Piece.
Yours Alone.

Handcrafted in Limited Quantities ·
Made to Order · Delivered Worldwide

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